We aim to provide the highest level of care to all our patients, but sometimes things do go wrong.
To make a formal complaint write to the Practice Manager.
Or speak to a member of staff. If they can they will try to resolve any problem you have.
If you need to take matters further you should contact:
Ombudsman
Parliamentary and Health Service Ombudsman
Millbank Tower
Millbank
London
SW1P 4QP
Helpline: 0345 015 4033
Website www.ombudsman.org.uk
Choices for complaints about any NHS organisation
Website www.nhs.uk/nhsengland/complaints